Managing Invoices
Last updated: March 2026
All payments made on the NATA Career Center generate an invoice that is automatically sent to your billing email. You can also access, download, and share invoices at any time from your account.
Open the Billing section
From your Employer Dashboard, click "Billing" in the left-hand navigation, or go to Account Settings → Billing.
View your invoice history
The Billing page shows a table of all your transactions, including the date, package purchased, amount paid, and payment status (Paid, Pending, or Failed).
Download a specific invoice
Click the download icon next to any transaction to download a PDF invoice. The invoice includes your company name, billing address, itemized line items, tax information, and our EIN for your records.
Update your billing information
Click "Edit Billing Info" to update your company name, billing address, billing contact email, and payment method. Changes take effect on your next transaction.
Address a failed payment
If a payment shows as "Failed," click "Retry Payment" to attempt the charge again with the same card, or click "Update Card" to provide a new payment method. Your listing remains active for 48 hours while a payment issue is resolved.
Request a custom invoice or W-9
If your organization requires a custom invoice format, purchase order reference, or a W-9 from NATA, contact support@nata.org. We typically respond within one business day.
Pro Tip
Forward the billing contact email to your accounting department so invoices arrive directly in the right inbox. This avoids situations where invoices sit unreviewed in a personal inbox and cause payment delays.